Felix, thank you for understanding my lack of computer skills. We handle everything in-house, and we are available 24 hours a day 7 days a week. Merchant One, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. Not really happy with what my experience has been with this company have had several problems ever since I have set it up it has cost me the loss of several customers I hope that this can be resolved permanently soon it's about diverting attention is a poor leader. 12/19/20 Marc Lindor Customer Service Mgr contacted me, and told me he would make things right. This is the kind of customer service I provided to my customers during my career in CRM and it's not very common anymore. Merchant One, Inc. is a registered ISO for Fifth Third Bank N.A, Cincinnati, OH, USA. The standard Merchant 1 Payments contract outlines a month-to-month agreement with no early termination fee, a PCI compliance fee of $9.99 per month, and an optional, non-cancellable equipment lease through Ladco Leasing, one of the worst ranked companies on our website. Only the latest review will count in the company's TrustScore. Take a look at this article to learn how to do it. Check out what 2,495 people have written so far, and share your own experience. These folks know what they are doing and they will not stop till they get it right. Forgot to add: The rates I pay for this card machine is half the cost of the current one i'm using. great service pleasure talking with mike help with my problems. While Merchant One claims to serve over 100,000 customers, this number has remained curiously unchanged for several years.Established in 2002, Merchant One’s public image has been on quite a rollercoaster since we first reviewed them many years ago, with the company’s complaint volume rising and falling through the years. There is also a PCI non-compliance fee of $20 per month for merchants who fail to … Her service was better than gold, and I appreciate you for having her onboard. Initial Merchant One complaints should be directed to their team directly. Today 1/14/20I became owner of a Merchant One web site. | American Express may require separate approval. Merchant One is a mid-sized processor headquartered in Miami Beach, Florida. Customer service is one of the best I have come across if not the best. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Read our how-to guides and FAQs on categories and the Trustpilot TrustScore List companies that haven’t claimed their Trustpilot account. Things to Love About Merchant One. Pleasure talking to in helping me navigate through the pax80 device. I called Merchant One and they had to direct me to a different department. The Merchant One website contains a link to the company’s Trustpilot reviews. A good switch and bate. The company's customer actions need to be addressed but I … Unclaimed. Mike has that talent and sincerity and I'd hire him in a second. Gomez was very helpful and knowledgeable on the product. Go to articles Analytics. Only complaint is the amount of information needed to process. ... Retail Merchant Services. In addition, the company states it's options are competitive and state-of-the-art. Now I can’t even do business with Merchant One, I don’t even have a credit card processor at this point, can’t take any cards! Best in Card processing service. You can find contact details for Merchant One above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Bruno & Margarita & Justin were excellent! Highley reccomend and will certainly be using again in the future. Merchant One is a credit card processing company that has been in business since 2002 and is headquartered in Miami Beach, Florida. You are treated with respect, and hard work is valued and recognized. Merchant One, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. It was hard for me to find time to get everything going but he stuck with me . Direct number straight to who ever is dealing with you, giving you a more personal service. A … both customer and technical services are pretty amazing. | American Express may require separate approval. Compare Trustpilot alternatives for your business or organization using the curated list below. I can tell she cares about my business and has my best interest at heart. Everything went smooth as can be. The company’s website markets a simplified but thorough approach to processing, including training to help get you started and an account manager to make sure things continue to go well. © 2021 Trustpilot, Inc. All rights reserved. Quick, professional, awesome! Alternatives to Trustpilot. Integrate your favorite tools with Trustpilot. Merchant One customers detail the use of deceptive marketing tactics has had a negative impact on its rating, although the vast majority of Merchant One’s customers are probably satisfied. Top-rated companies. I was unable to get immediate help on the weekend. Stay away from this company. Merchant One is the best. He was very informative. | Read 221-240 Reviews out of 2,773 We don’t bash any other company but we do have some impressive features! Check out what 2,773 people have written so far, and share your own experience. We had not received our Merchant Statement since August. Felix not only downloaded and emailed the statements to me but also helped me with contacting IQAccess to get my account re-opened. Glad we switched! He got onto Apple support and eventually to an Apple supervisor who was able to fix the problem. An eCommerce website gets rated when using one of the review services that qualifies for Google Seller Ratings, such as Trustpilot. . Merchant One Overview As a Fiserv reseller, Merchant One does not manufacture payment terminals but instead sources them from Fiserv. Let me tell you. That is wonderful customer service! Merchant One was my first call, and after speaking with my CS Rep, Steve Saka for 15 seconds, it became my only call. He was very centered on doing whatever it took to solve my problem. Merchant 1 Payments has truly been a great company to work with .They are honest with their rates and fees and the service is great. I highly recommend this company for Merchant Services.Thank you.VO distributions LLCVictor Oh. Credit Card Processing Services in Miami Beach, FL. The agent who was trying to assist me had to get a supervisor and that was Mike Abbott. He also offered that I could call and ask for him anytime we needed assistance again. The second was to let me know that not only had they banned the merchant, but that they were pursuing legal action against the same, in their native country, through VISA's own legal methods. I HAD ISSUE AND SPOKE WITH MARK AND HE GOT EVERYTHING HANDLED. He. Their fees are way less that the other processor that we were using, the gateway is easier to use. It was very nice is these tough times to get a timely answer to my question and talk to someone who was so pleasant. This has been a great experience. Mercedes was sweet and calm...she stayed patient with multiple questions...what good customer service is about! The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. He recognized that the problem was related to my Apple iPhone . I appreciate all you time, help, understanding and especially patience with me. Arlene, very professional goes the extra mile.First phone call into customer service the customer service representative was not listening to me telling me stuff that I did not ask for I told her exactly what the problem was and she did not want to do the research and she was talking over me and telling me something that was not true she was so unprofessional so unethical and you should check the records to see who she was and she needs to be reprimanded the second time I called back I spoke to a lady by the name of Arlene being a customer service representative went the extra mile and done her job the other representative was discussing with her mouth over talking me would not listen and telling me in correct information. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. A Google Merchant Center account. A little rough on the take off. Check out what 2,767 people have written so far, and share your own experience. Wonderful account manager and helped walk me through the process beautifully for the last 6 years counting. One customer service is One of the best alternatives to Trustpilot in 2021 of,. Nice is these tough times to get immediate help on the product for your or! It right they really try their best and are super patient sincerity I... And TrustScore $ 56 per month with bull crap fees in business since 2002 and is headquartered in Beach! Our SEO product review TrustBox as of today, I would recommend Merchant One is a direct processor proudly. Has an impressive 4.8 rating out of 2,773 Merchant One is a ISO! Years and counting to Trustpilot a day 7 days a week everything in-house, and co-workers and managers always. Add: the rates I pay for this Card machine is half the cost of the customer... 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